If you receive the following message it means you have maxed out the active terminal server connections to the server.
The terminal server has exceeded the maximum number of allowed connections
Open a command prompt and type:
mstsc /v:00.00.00.00 /admin
or
mstsc /v:00.00.00.00 /console
Replace "00.00.00.00" with your server's IP Address.
Alternatively you may also modify the Remote Desktop Shortcut by going to:
For Windows Vista/7:
Click Start, type remote desktop. Right Click the shortcut, click properties.
In the target field paste the following command: %systemroot%\system32\mstsc.exe /admin
For Windows XP:
Click Start, go to All Program > Accessories > Communications > Right click Remote Desktop Connection and click properties.
In the target field paste the following command: %systemroot%\system32\mstsc.exe /admin
Click OK to save the change.
Now type in the IP of your server and you should be able to login via the Console.
Once logged into the server, right click on your task bar and select 'Task Manager'from the list. When the 'Task Manager' comes up, select the 'Users' tab. In this window, you will see all of the users currently connected to the server. Select a disconnected user, and then click the 'Log off' button at the bottom to clear it.
Once this has been completed, log the session you are using off and you should be able to connect as normal.
Please use this session only to properly terminate the other two active sessions.
If you need any assistance with this process, or encounter any issues, please don't hesitate to contact our Technical Support Department.
Article ID: 127, Created On: 1/8/2010, Modified: 5/11/2011